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Northwest New Mexico Regional Solid Waste Authority
Leavenworth County,KS / Black Hawk County, IA
Two Decades of WasteWORKS

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Northwest New Mexico Regional Solid Waste Authority

Customer Spotlight: Red Rock Landfill

Located about six miles north of Thoreau, NM (pronounced “thuh-ROO”), a town steeped in Navajo culture, the Northwest New Mexico Regional Solid Waste Authority’s Red Rock Regional Landfill boasts one of the most picturesque backdrops you could imagine for a landfill or about anything else.  Although this region is desert, it is actually 7,200 ft. above sea level and the climate might not be what you would expect.  With the high elevation and low humidity, summers are quite mild and winter is marked by frequent snowstorms with temperatures dropping to 0 degrees Fahrenheit.  If you’d like to visit, Thoreau lies along I-40 and the historic Route-66.

In Their Own Words:  The following information was provided by the nice folks with the NWNMRSWA during the week of their installation. 

“The Red Rock Regional Landfill was established in 1993 and is located in one of the most scenic areas of Northwest New Mexico. Approximately one hundred miles west of Albuquerque, the landfill serves Cibola and McKinley Counties, Northwestern New Mexico, Northeast Arizona, and parts of the Navajo Reservation. We operate the Cibola County Transfer Station located in Milan, New Mexico; the McKinley County Transfer Station in Gallup, New Mexico; and five convenience centers located in rural areas of Cibola County. All waste from these sites is hauled to the landfill by truck.

We have recycling centers at the Cibola and McKinley transfer stations that accept various recyclable items from the public. We also recycle scrap metals, white goods, tires, and cardboard. The Red Rock Regional Landfill accepts “press cake” from a nearby paper mill for use as mulch and fertilizer.

The lifespan of our facility at inception was estimated to be one hundred years with thirty-two to thirty-three cells planned. Cells 1-8 were at capacity in fifteen years. Our current cell, Cell 9, is larger than the previous cells and expected to have a four to five year lifespan.

We look forward to the change from our existing scale program to the new WasteWORKS program. With WasteWORKS, we will have the ability to run specific reports, provide customers with necessary data, and run statements along with invoices to satisfy all of our customers various billing needs."                                                                                                                                    

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Leavenworth County, KS and Black Hawk County, IA

In Their Own Words: This quarter we’re featuring two customers, one is our long-time customer from IA, Black Hawk County, and the other is new customer, Leavenworth County, KS. Both were nice enough to contribute information about their operations, as well as some kind words about out products and service!

Leavenworth, KS is located just to the Northwest of Kansas City and is the county seat for the County of Leavenworth. It was the first city incorporated in the state of Kansas and is as rich in history as anywhere in the country. Home to Fort Leavenworth, known as the “Post that opened the West”, Leavenworth hosted such historical figures as Abraham Lincoln, Lewis and Clark on their journey west, native son Buffalo Bill Cody, and was home to Wild Bill Hickok for a time.

These days, Leavenworth is synonymous with prisons. In addition to the United States Disciplinary Barracks or USDB (the only maximum security prison in the Department of Defense), the city hosts a federal maximum-security penitentiary, the Lansing Correctional Facility, and a privately operated prison called the Corrections Corporation of America. This isn’t a reputation that they shy away from either. In fact, Leavenworth is so familiar with prisons that its tourism bureau borrowed “Doin’ Time in Leavenworth” as the city’s slogan!

Leavenworth County recently added WasteWORKS to manage their Solid Waste Operations and as you’ll see, they’ve certainly put it to good use.

“The Leavenworth County Solid Waste Dept. operates a 200TPD transfer station which accepts MSW, C&D, Recycling, and E Waste from Citizens and Haulers. We also operate a HHW facility. The county operates this facility on a 2m a year budget generated from gate fees and solid waste assessments. The Department used to weigh in and out all loads, print tickets then hand enter those into a billing and tonnage spread sheet for recordkeeping. The WasteWORKS program has now simplified our billing and recordkeeping, as well as giving us detailed financial spreadsheets to track our revenue, tickets per hour and amount of time our customers are on site, which increases productivity. We even use this program to track incoming HHW estimates. The customer service, attention to detail and training from Waste Works staff has been excellent. Thanks WasteWORKS”

Mark Wilson, Director of Solid Waste

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Black Hawk County, Iowa joined the WasteWORKS family way back in 1996, but recently updated their installation with some new technology and a plan for increasing efficiency. The result was an automated solution that increased efficiency and site security. The following information was provided by Brett Vette from the Black Hawk County Solid Waste Department.

“The Black Hawk County Landfill near Waterloo, Iowa accepts nearly 59,000 loads hauling in approximately 180,000 tons of solid waste per year from a five county area. Our site was equipped with one inbound and one outbound scale but we had wait times which were causing problems for our major haulers. After discussing possible solutions we made the decision to install a second outbound scale and equip it, and the inbound scale with the WasteWIZARD Keypad Automated System from Carolina Software. Carolina Software worked very closely with us to get the setup we needed for our operation, through the development and the construction phases. The on-site technician who installed the final software and equipment was knowledgeable and flexible, working after hours and on Sunday to be ready for the switch on Monday, December 1, 2008. Driver training was held in the days ahead of our opening, the system is easy to use. Seventy-two percent of our tonnage and forty percent of our loads are processed using the Keypad Automated system. Ask any of our drivers or companies who use it and they will tell you 15-20 seconds on a scale with no wait times is great for their business.

I have been associated with Carolina Software for nearly 10 years and had installed WasteWORKS at my previous landfill. I can’t say enough about them and the product. It works as advertised and any support needed is always there.”  

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Two Decades of WasteWORKS

It’s hard to believe that we’ve completed our second decade of providing the WasteWORKS family of products to the waste industry.  Over 300 of our clients have been actively using WasteWORKS for over 15 years— a testament to the solid foundation of our products and the top notch service that comes with it.  And we have never lost sight of the fact that our great customers are the reason for our success and the source of our products’ evolution.  Today, WasteWORKS is the industry leader in solid waste software solutions and our peripheral products like WasteWIZARD and WasteWALKER have provided customers around North America with the tools to streamline their operations and strengthen their bottom line.  

2009 has been a banner year for  WasteWORKS and we’re looking forward to the next decade of serving our loyal customers  and continuing to exceed expectations!

With so many new customers in 2009, our “Customer Spotlight” cup runneth over!  We’d like to take a brief look at a few of the customers who joined the WasteWORKS family in 2009.  We hope to include a full customer spotlight on some of them in the coming issues of WasteWORDS.

The City of Dumas, TX
Located way up in the panhandle of Texas., Dumas is “located on your way to anywhere– half way between Denver and Dallas”, according to the City’s website.  For anyone who is old enough to remember the song, “I’m a Ding Dong Daddy from Dumas”…..yep, this is that Dumas! They City added WasteWORKS to their landfill operations this year and we’d like to welcome them aboard!  “The City of Dumas began using WasteWORKS  this past spring.  After examining several options it was determined that the most economical solution was Carolina Software.  The software met all of their requirements as well as went over and above on most.  Installation was a breeze and the training was thorough.   It connected to the scale without any problems and our ability to easily pull information as well as train new users has been a huge improvement over our previous solution.  Overall, we couldn’t be happier with the WasteWORKS software.” - Rhonda McSpadden, IS Director.

Bonneville County, ID
From the County’s website, “Bonneville County, in southeast Idaho, is part of the Upper Snake River Valley. Its eastern border is also the state border of Idaho and Wyoming. Idaho Falls, originally called Eagle Rock, is the county seat. Incorporated cities in Bonneville County include Ammon, Idaho Falls, Iona, Irwin, Swan Valley, and Ucon. Bonneville is the fourth largest county in the state with a population of more than 80,000. “  Bonneville County also added WasteWORKS to their operations this year and are putting it to good use at their landfill and transfer station!  Welcome aboard!

Botetourt County, VA
Pronounced “Bot-a-tot”, Botetourt County is located North of Roanoke in northwest Virginia.  The country's premier hiking trail passes right through Botetourt on its way from Georgia to Maine. The Appalachian Trail enters southwestern Botetourt on Tinker Mountain, then crosses the valley at Daleville before heading into the Blue Ridge Mountains on its northeastern route.  Founded in 1770, this county is full of historical significance.  In fact, Lewis and Clark began their westward march from Fincastle, the county seat.   WasteWORKS was implemented at the landfill earlier this year and we’re certainly happy to have Botetourt County onboard!

Town of Brewster, MA
WasteWORKS has always had a strong presence on Cape Cod and we are thrilled to have Brewster as the latest addition from the area.  Brewster joins other towns, such as Nantucket, Orleans, Dennis, Harwich and Yarmouth.   As you might expect, Brewster is a quaint, beautiful and historic Cape Cod hamlet, located on the north side (Cape Cod Bay) of east central Cape Cod.  Like other towns on the Cape, Brewster operates a transfer station and utilizes WasteWORKS to handle their scale house operations, billing and reporting duties.  Needless to say, it wasn’t too difficult to find volunteers for this installation!

City of Canton, MS
You may never have heard of Canton, Mississippi, but it’s likely you’ve seen it on film.  This small town of 13,500 people is known as the “Movie Capital of Mississippi”, the site of such fils as “A Time To Kill” and “O Brother Where Art Thou”.  The City’s Courthouse Square drips with classic Mississippi charm and around the holidays transforms into the “City of Lights”.   The City’s landfill became our latest Mississippi WasteWORKS this year and we’re certainly proud to have them on board!
Look for more on these new customers and others in future editions of WasteWORDS!  **

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 New, dual WasteWIZARD systems on a new, third scale help Escambia County efficiently handle traffic from both left and right side drivers!