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City of Dallas, TX
A Duo of Oklahoma Customers: Enid, Norman
Butte-Silver Bow, MT

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City of Dallas, TX

Customer Spotlight: City of Dallas' McCommas Bluff Landfill

Carolina Software is proud to feature Abbey Green of Winston Salem, a new C&D recycling company, right here in our home state of North Carolina.  The firm has taken a 20 acre chunk of land, some rebuilt scales, along with the appropriate amount of blood, sweat and tears (and WasteWORKS-SQL, of course!), and turned it into a fully functional and highly efficient recycling facility!

Getting Started

Abbey Green began civil construction of their facility in March of 2010 and started operations in January 2011 after receipt of their final release on their permit from the North Carolina Department of Environment and Natural Resources.  Initially they have limited their operations to commercial customers but will soon begin to accept debris from small contractors and the general public.  Their current tipping floor hours are 7AM until 4PM Monday through Friday.

The Abbey Green facility is permitted as a transfer, recycling, resource recovery, and processing facility, on a site conveniently located five minutes south of downtown Winston-Salem directly off US Highway 52.  The company is permitted to receive 425 tons per day of construction and demolition debris as well as industrial debris that meets their permit.    The acceptable debris list consists of wood (including pallets), aggregates and soil, drywall, roofing, metals, white goods, plastics, cardboard and paper, carpet and padding.  Abbey Green also runs a small LCID landfill. 

Abbey Green recycles between 60 to 70% of debris as a normal course of business and can offer a higher recycle rate if the contractor will cooperate.  Abbey Green is active developing end markets.   They sell recycled crushed concrete, aggregates, whole and chipped brick, gypsum for use in agriculture, boiler fuel derived from shredded wood, recycled cardboard used for fiber to paper mills, recycled scrap metal and plastic.  Abbey Green has plans to sell ground shingles as feedstock to asphalt plants.  They are developing a salvage business, The Re_Store, to sell building material such as doors, bathroom fixtures, used lumber, and so on.

Keeping it Clean

“The NC Division of Waste Management (DENR) and local Forsyth County authorities have worked well with us to assure that we have a minimal impact on the environment.” says Jim Bryan, one of the partners in the business, who led the permitting effort.  “We are an all-weather operation.  Our tipping floor has a large metal weather cover and the sort line is covered. We capture all leachate, coming in with wet loads, on the tipping floor, which drains to the sanitary sewer.  All site storm water, outside the tipping floor, is managed through a wet detention pond, where water is regularly sampled for quality before release to the watershed.  Our personnel are trained in the screening, identification of prohibited wastes, with procedures for response to non-permitted debris including hazardous wastes and asbestos.  We are working with our customers to prescreen the loads.”

Happy Customers and a Happy Staff

“The facility was designed to be fast and efficient for our customers,” says Randall Baker, Abbey Green’s General Manager.  “In the first few weeks of operations we are receiving compliments on our service.  Utilizing both an inbound and outbound scale, we turn around a truck from first contact until they receive their ticket in an average of less than 7 minutes.” “With WasteWORKS we like the ease of user interface and the minimal training required for operators,” says Steve Gomes, Abbey Green’s Operations Manager, who moved his family from northern Washington State to join the start-up.   “WasteWORKS handles our inbound debris and outbound product and interfaces well with our other accounting systems.  Carolina Software has been very supportive of our business start-up and has a responsive staff of people who understand our business and our objectives.”

Abbey Green sweeps the tipping floor and roads clean every evening to assure trouble fee and safe tipping.  The scalehouse break room is available to their customers for a quick break and a cup of coffee.  Periodically they host “hotdog Fridays” for their customers and employees to try and make recycling a bit less tedious.

Abbey Green is dedicated to its workforce, offering a living wage and full medical benefits.  In a local economy that has lost thousands of manufacturing jobs in textiles, furniture, and tobacco, the company stated mission is to “create wealth and impact lives”.  Many of Abbey Green’s employees are looking for a second chance in life and the company is working closely with vocational rehab, several half-way houses, and Goodwill to prescreen candidates.  They report they have hired people who have a positive attitude, want to work hard, and are dedicated to bettering themselves and their fellow employees.
For those who want to contact Abbey Green please call the main number 336 785 2130.  We’re happy to have Abbey Green on board and we greatly appreciate their assistance with this article!  

You can visit Abbey Green's website by clicking here.

A Duo of Oklahoma Customers

In this quarter’s newsletter we’re featuring two new customers in Oklahoma, the City of Enid and the City of Norman.  Both recently  enlisted WasteWORKS to provide ticketing, billing and reporting duties at their sites.

 City of Enid
Contributing to this quarter’s newsletter is Robinson Camp, Deputy Director of Public Works for the City of Enid.  “The City of Enid is located in Northwest Oklahoma.  Our community is about 50,000 people. Home to Vance Air Force Base, one of only three pilot training bases in United States, Enid is nestled in North West Oklahoma and proudly boasts its Chisholm Trail heritage. With a diverse group of industries including grain storage, oil production and wind energy. Enid is surely a city to watch grow and prosper.”

In August of 2011, the City of Enid Landfill installed the WasteWORKS-SQL software package.  According to Camp, “The conversion to the new software has made it easier for the Landfill to keep track of commercial and residential customers.  In addition, it has cut down the paperwork for utility billing by 25 hours per week due to reporting and access to the program through our intranet.”  As expansion to the core WasteWORKS-SQL software,  the City will install WasteWIZARD automation and Radio Frequency Identification (RFID) readers, which will be used to identify and process commercial vehicles.  Camp also added, “This will allow repeating customers to come through the scales faster and, if needed, an email sent to their business (ticket information) so that the commercial operator does not have to stop.  The next year, the City of Enid will install a second scale to help with the traffic.”

The city’s solid waste collections are handled by the  Solid Waste Department while the Landfill Department is charged with disposal duties.  In addition to the technological improvements on the docket for the scale location,  the City’s waste departments  take a progressive approach with all facets of their operations.  Automated side loaders don the City’s streets, making quick work of servicing nearly 19,000 residents and their City-provided poly carts.  Residential green waste containers (also used with the City’s automated vehicles), Roll-off rental, bulky waste pick-up, and recycling programs round out the City’s  cutting edge operations. 

City of Norman, OK

Also joining the WasteWORKS family is the City of Norman, Oklahoma.  The following information was provided by the super folks in Norman. 

“The City of Norman opened its new Transfer Station on July 1, 2011.  Prior to that date, the City operated a station that was 27 years old and designed to handle 250 tpd (tons per day). The new station is designed to handle 500+ tpd. The station transports all of the cities MSW, commercial, residential and private to a landfill in Oklahoma City.  We print any where from 60 to 250 tickets on any given day. No tickets are generated for our commercial, residential or compost collection trucks. They are logged on the software for monthly reporting.

The City of Norman began a compost facility in October 1990 which is located just a short distance from this facility where all brush and yard waste is taken, where it's ground using a tub grinder and put into windrows and processed into a soil enhancement and release back to the citizens. We also have three recycling drop centers strategically located in the city, which the City of Norman has received several recognition awards for their excellence in the recycling program.

Norman, Oklahoma is located in the central portion of the state and is the third largest city in Oklahoma; also known by some as the home of the OU Sooners.

Carolina Software has updated the operations of our transfer station with WasteWORKS and the software system is very user friendly. The paperwork is now minimal compared to the old method, which was done by hand. What used to take the scale attendant an hour plus now takes less than ten minutes.

All prices are now figured automatically and the closing at the end of the day is a very simple and precise process.  Customer service has improved greatly with the ease of this software.”

We’d like to thank the staff at Norman and Enid for contributing to this issue of WasteWORDS. 

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Butte-Silver Bow Landfill, Montana

In Their Own Words: 
The following information was provided by the staff of Butte-Silver Bow Landfill.  The Butte-Silver Bow Landfill recently added WasteWORKS-SQL to operations and we’re certainly happy to have them on board!

“The Butte-Silver Bow (BSB) Landfill is owned and operated by the City and County of Butte Silver Bow, which is located just a few miles from the city of Butte, Montana.  The Landfill is licensed by the State of Montana as a Major Class II and a Class IV Landfill.  There are seven full time employees that include a superintendent, two heavy equipment operators, two laborers, and two scale attendants.  The landfill operates seven days a week – rain, snow or shine!

Temperatures in Butte can range from 90 degrees in the summer to 40 degrees below zero in the winter, so late spring to early fall is the busiest time of year.  One of the biggest challenges at the landfill is the wind - miles of fencing and a dozen wind screens help to keep our grounds clean.  The BSB Landfill accepts municipal solid waste from two counties, demolition material and recyclable materials such as metal, cardboard, paper and oil, which is used to heat the equipment building.  All of the recyclable materials are hauled to local recycling companies - this provides additional revenue for the landfill.

The landfill coordinates a six week long clean up cooperative, aptly named “Beauty Butte”.  Community participation is fantastic in this yearly event which serves as the start of the summer cleaning season.  Citizens, students and local civic groups are encouraged to clean up property and lots throughout the city, with prizes donated by local business given away for the finale.

The BSB Landfill opened in March of 1994 and was, at that time, the newest and most technologically advanced landfill in the state.  Since that opening, not much has changed.  Garbage trucks come and go, and the landfill continues to fill.  But, there are some exciting changes on the horizon!

Illegal dumping is an issue – when people drive all the way to the landfill and the gates are closed, most people don’t take their garbage back home.    So, the landfill expanded operating hours to accommodate homeowners and businesses in the area.  A convenience site called the Alley Rally is also placed in city limits during the summer months which allows citizens to dispose of big loads without traveling to the landfill.  This program has been a great success and has lead to discussions of constructing a transfer station that would be open year-round.

The addition of WasteWORKS will be a valuable tool for the management of the landfill.  The tipping fees are currently determined by volume, but may be replaced by weight based fees if the resulting data supports this change.  This takes the guess work out of assessing charges and assures that customers are being charged consistently and fairly.

One of the biggest changes will be the addition of more recycling bins on site.  The main goal is to extend the life of our landfill and promote recycling in the community as much as possible.  While recycling is not mandatory in our community, making it as easy as possible will (hopefully!) encourage the public to participate in a recycling program.

Since opening the new landfill seventeen years ago, the former landfill has been capped and now serves as a recreational park.  There are two softball fields, two baseball fields, a driving range and many amenities to serve the public.  If you didn’t know it was once the landfill, the lush grass and beautiful view wouldn’t give it away!”

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To become a WasteWORDS focus customer, please call 910-799-6767, ext.  2 or send an e-mail to sales@wasteworks.com. 

This is a great opportunity to highlight your operations! 

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 New, dual WasteWIZARD systems on a new, third scale help Escambia County efficiently handle traffic from both left and right side drivers!